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"I've
just seen this sterling silver pattern priced for less somewhere else. Why is that?" |
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The two most likely reasons are that the products have been previously owned, or they are new products being sold by a company that is not an authorized retailer. Why is that important? In most cases, purchasing sterling silver flatware from a company that isn't an authorized retailer will void your warranty. You may have great difficulty in getting assistance with a quality issue if the manufacturer won't take calls from the retailer, and the manufacturer likely won't take your call either. Also, your silverware may take longer to receive, since the unauthorized retailer has to wait for their supplier to get the items from another middleman, and then finally ship it to you. We understand your dilemma. You'd still like the lower price, but these are big issues to overcome. We'll make it easy for you and give you the lower price that the unauthorized retailer is offering. Now, we can't offer that for previously owned items, since we don't carry anything that's been used by someone else. Call us toll-free at 1-800-426-3057, and we'll be happy to help you. We only hire nice people to answer the phone here, and none of us are on commission. |
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| "Why should I buy from the Silver Superstore?" | ||||
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| We regularly check our competitors' prices to keep that promise on the over 20,000 items we offer. Buy at wholesale prices, without minimum orders. See it for less somewhere else? Let us know! We don't want to lose a customer over a small price difference. |
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The Silver Superstore is an actual store, in Kent, Washington (on the south side of Seattle, 15 minutes from the airport). We do not operate out of a home, PO Box, or private mailbox. | ||
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| The Silver Superstore sells only premium, first-quality items; absolutely no seconds! On the rare occasion that an item doesn't meet your standards, we will send you a prepaid postage label to exchange the item. | Need 15,000 spoons by next month? Or 1000 engraved corporate gifts in a hurry? We have the speed and flexibility, along with the buying power of a large company to meet your deadline and satisfy your bottom line. | |||
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Our knowledgeable employees go the extra
mile to exceed your expectations, and to provide friendly, no-pressure
service. We're real people who read your emails, and truly care
about providing the best service possible. .. . |
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