Help Section
How can we help you today?

Many general questions about our company, sterling silverware, and stainless flatware
are answered in our Frequently Asked Questions section.


General Questions
 

1) How do I place an order?
You can place an order by calling toll-free (within the United States and Canada) at 1-800-426-3057. Outside of the U.S., use our local number, 1-253-867-3699. Our website has a convenient shopping cart on it, but you can also place an order on our secure quick order form by clicking here.

2) I have already placed an order. How can I check on the status of it?
You can send us an email at mail@silversuperstore.com. You can also call us toll-free (1-800-426-3057).

3) Some of the details of my order have changed (new address, etc). How do I change that?
We recommend that any changes be made by telephone only, as an email may not be seen before your order ships.

4) I need to cancel my order. How do I do that?
We recommend that any changes be made by telephone only, as an email may not be seen before your order ships. Please visit our Cancellation Policy for complete details.

5) When can I reach a live person by telephone?
Sales representatives are available by telephone Monday through Friday from 8am to 5pm Pacific Time.


Silver Superstore
22165 - 68th Ave S.
Kent, WA 98032
1-800-426-3057
Email

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About Us 
Freq. Asked Questions

Help Section
Silver Item Guide
Privacy Policy
Return Policy
Cancellation Policy
Shipping Rates