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FREE shipping On Now! Cont. US only Phone Orders: (800) 426-3057

7am-6:00pm Pst. Mon through Fri, Sat. 9am-3pm Se Habla Español

Help Section

How may we help you today?

Many general questions about our company, sterling silverware, stainless flatware, and personalized gifts are answered in our Frequently Asked Questions section

General Questions

1) How do I place an order?
Our website has a convenient shopping cart for ordering online, or you can place an order by calling toll-free (within the United States and Canada) at 1-800-426-3057. Outside of the U.S., use our local number, 1-253-867-3699

2) I have already placed an order. How can I check on the status of it?
You can send us an email at mail@silversuperstore.com. You can also call us toll-free (1-800-426-3057).

3) Some of the details of my order have changed (new address, etc). How do I change that?
We recommend that any changes be made by telephone only, as an email may not be seen before your order ships.

4) I need to cancel my order. How do I do that?
We recommend that any changes be made by telephone only, as an email may not be seen before your order ships. Please visit our Cancellation Policy for complete details.

5) When can I reach a live person by telephone?
Sales representatives are available by telephone Monday through Friday from 8am to 5pm Pacific Time.

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