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We use UPS and the US Mail to deliver packages
to domestic and many international addresses. The time in transit
will depend on how far you are from the warehouse that ships
your order (our warehouse in Seattle, or a manufacturer's warehouse
in Massachusetts or Georgia, for example). Shipments to international
addresses will vary, but we will always email you for approval
on the shipping rate before processing your order. Sorry, but
we cannot ship china or crystal to international addresses. APO/FPO
shipments will be sent via Priority Mail.
Some oversized holloware items (such as tea sets and flatware
chests) will require additional shipping charges for air delivery.
Ground delivery generally takes up to 5-6
business days for delivery, depending on your distance from the
warehouse your order ships from. Air delivery generally takes
between 2-3 business days for delivery, and also depends on your
distance from the warehouse. If you have a deadline for receiving
an order, we'd like to encourage you to call us, so we can carefully
schedule your shipment with the best shipping method available.
Next Day Air service is available for telephone orders, please
call us at 1-800-426-3057.
*Alaska and
Hawaii - Silver items can only go via the Air Delivery option,
and we are unable to offer shipments of china and crystal to
Alaska and Hawaii at this time. We apologize for the inconvenience. |